AI for Customer Insights

Use AI to Discover What Your Customers Need

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Time Commitment

2-4 Hours

Audience

Product managers, product owners, business analysts, marketing & sales professionals

Pricing

TBD

*The listed price is an average based on training provider rates. Actual prices vary by provider, location, course length, and other unique aspects of the learning experience.

Course Highlights

Explore how AI can deepen your understanding of your customers with this fast-paced, practical micro-credential.


  • Gain Hands-on AI Experience – Apply AI tools in your real-world context or a provided case study to generate actionable customer insights.
  • Turn Insights into Action – Translate AI-powered insights into product development, customer engagement strategies, and business decisions.
  • Build Ethical Awareness – Learn to assess both the opportunities and ethical risks of using AI for customer profiling and decision-making.


By the end of this course, you'll know how to use AI tools to collect customer insights and how to use these insights for strategic decision-making. 


Key Benefits

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Practical Skills, Immediate Impact

Use AI to uncover customer insights tailored to your organization or product.

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Globally Recognized Credential

Earn a badge backed by ICAgile’s trusted reputation.

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Affordable and Renewal-Free

ICAgile’s micro-credentials never expire and have no renewal costs.

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Learn on Your Terms

Short courses and flexible formats are designed to fit your schedule.

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